Melissa Gallway founded Excellence First Insurance Specialist in July of 2017. Before that, she had been insuring families throughout the United States while working for USAA as a military spouse. Melissa has carried an insurance license in all 50 states. During her career with USAA, she was constantly looking for a challenge. She helped train and mentor employees as a Senior Member Specialist as a means to fulfill that need for a challenge, but it wasn’t enough. After a PCS move back to Florida, Melissa decided to expand her horizons in the independent insurance industry. After working under a fellow colleague and conquering the independent market, Melissa decided she found her life's calling and opened her own agency. While Melissa may hold a special place in her heart for the years of insurance experience serving military families, she now serves the Brandon community and State of Florida as whole with the many personal and commercial insurance products available to her as an independent insurance agent.