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The Agency that makes EXCELLENCE their FIRST priority when INSURING your family!
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Why Excellence First?

Because you deserve it!

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Excellence First Insurance is an Independent Insurance Agency located in Brandon, FL. Melissa Gallway founded the insurance agency with the concept of Excellence First with every customer transaction
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We understand that understanding the ins and outs of insurance can be difficult, and that not everyone truly understands what they are paying for unless they are licensed themselves. Our Agents breakdown the policy and spend the time explaining each coverage to our customers so they have true peace of mind.
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It's about Quality customer service, not the Quantity of policies. We have both

From Personal to
Commercial,We Have
You Covered

As an independent agency, Excellence First has an established relationship with some of the top national and regional carriers. We offer a full realm of Personal and Commercial insurance products to protect your family or your business. By being an independent provider, we are able to be competitive and stay competitive while giving you the coverage options you need.


  • positive review  There is no better feeling that to know that your home is protected and your agent has your best needs at heart. Melissa and Emily are friendly, professional, and so quick to take care of their customers. I'm so thankful for Excellence First and will recommend them to anyone needing insurance!

    Jamie Marshall Torres Avatar Jamie Marshall Torres
    June 10, 2020

    positive review  Melissa has never let us down. She always finds a way to get the customer just what they need. As a Realtor I’m asked to refer reputable Insurance companies by my clients all the time. Excellence 1st is my go to company for all of my clients! Thanks for everything you do Melissa!! ?

    Michelle-Monique Wolfe Avatar Michelle-Monique Wolfe
    July 24, 2019

    positive review  Melissa is the best! I love that she does the work for you and shops different companies. We have vehicle, boat and homeowners through excellence first and if we end up needing any other insurance we will 100% have them do it for us! Highly recommend.

    Becky Ann Avatar Becky Ann
    June 5, 2019
  • positive review  I worked with Melissa on multiple policies a few years ago and her attention to detail and excellent customer service gave me peace of mind that she was truly on our side to find the best rates. Two years later, when shopping around for better rates, I was ecstatic to find that she now operates her own business and that I could work with her directly for all my policies! I feel extremely confident that Melissa will be there if we ever have any questions or concerns and that she will continue to work her hardest to find the best rates. Too often do customers feel like just another policy number. With Melissa, I have never felt that because of the work she has tirelessly performed time and time again. She keeps my families best interests in mind as she does for all her clients. I am more than overjoyed to be working with Melissa again and recommend anyone looking to start or transfer an insurance policy to strongly consider Excellence First Insurance Agency.

    Joe Kasprzycki Avatar Joe Kasprzycki
    February 12, 2019

    positive review  Melissa saved me a boatload (or should I say, carload) of money on my auto and home insurance... and is a pleasure to work with! Talk to her about your insurance needs, you'll be glad you did!

    Karen Ayers Avatar Karen Ayers
    October 24, 2018

    positive review  I was shopping around for general liability insurance. Was recommended to them by a friend and they did not disappoint. Friendly, knowledgeable staff with affordable options!

    Onix Rivera Avatar Onix Rivera
    August 27, 2018
  • Melissa is very down to earth and will serve your best interests! I am truly happy to have found her! You won’t be disappointed! � � �

    Anastasia Scelza Avatar Anastasia Scelza
    June 13, 2018

    positive review  Melissa Gallway is the ultimate insurance professional. She always puts the needs of the client first. I highly recommend her.

    Cora Hurt Simon Avatar Cora Hurt Simon
    March 19, 2018

    positive review  So far our family has used Melissa for homeowners ... RV and Auto... I highly recommend her to anyone for any insurance needs.

    Julie Lindsay Avatar Julie Lindsay
    March 9, 2018
  • positive review  "My partner and I had found Melissa while searching for insurance agents online and from a great distance; Toronto, Canada. As we couldn't meet with Melissa in person, Matt and I needed an even greater sense of competence and knowledge from an insurance professional than we would normally. Melissa not only showed her self to be competent in this industry, but quickly and effectively responded to all inquiries we had with responses that provided definitive answers and context to adequately educate us on which route to take. Going over and above what we had expected, Melissa even educating on on how to choose the proper roofing contractor based on various quotes that we got and all relevant insurance discounts for our project. You'll find an insurance professional, a friendly demeanor, and a pleasant conversation! Highly recommend!"

    Dan Greco Avatar Dan Greco
    February 7, 2018

    positive review  Informative, friendly, helpful and hardworking. This agency is perfect for your family’s needs.

    Shannon Carlton Avatar Shannon Carlton
    January 19, 2018

    positive review  Melissa is very knowledgeable and incredibly helpful. She works very hard to get the best quotes possible!

    Amanda Curran Avatar Amanda Curran
    January 10, 2018
  • Melissa is amazing. She puts her clients first and is always professional and knowledgable. She also gives fast quotes and takes the time to educate her clients. She's helped us with our homeowners' insurance and I feel very comfortable referring her to friends and family because I know they'll be in excellent hands.

    Claudia Echeverri George Avatar Claudia Echeverri George
    August 29, 2017

    positive review  Melissa is a very knowledgeable and professional insurance specialist. She has done an outstanding job for me - ensuring that I have the right coverage and enough coverage. Melissa takes the time to get you what you need to keep you protected - and continues to be there for you even after the policy is issued. She takes great care of you her clients!

    Patie Gearrick Powers Avatar Patie Gearrick Powers
    August 28, 2017

    positive review  My family is extremely thankful we were able to get our first home owners insurance thanks to Melissa Gallway...quick and very affordable can't beat that!!!

    Kat Martinez Avatar Kat Martinez
    August 19, 2017
  • positive review  This company exceeded my expectations! Fast, friendly and professional service. I highly recommend them!

    Jasmine Idleburgh Avatar Jasmine Idleburgh
    August 15, 2017

    positive review  Melissa is by far the best insurance agent we've worked with. She professional and personable. I would definitely recommend Melissa Gallway!

    Jade Rodriguez Avatar Jade Rodriguez
    August 15, 2017

    positive review  Great customer service. Melissa definitely cares about what's best for her clients. She is very devoted and knowledgeable! Would refer her over and over again!

    Jesus Victoria Escobar Avatar Jesus Victoria Escobar
    August 15, 2017

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Hours of Operation
Monday - Thursday 8:00 am -6:00 pm
Friday - By Appointment Only
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“The Agency that makes EXCELLENCE their FIRST priority when INSURING your family!”
(813) 856-5336