"My partner and I had found Melissa while searching for insurance agents online and from a great distance; Toronto, Canada. As we couldn't meet with Melissa in person, Matt and I needed an even greater sense of competence and knowledge from an insurance professional than we would normally. Melissa not only showed her self to be competent in this industry, but quickly and effectively responded to all inquiries we had with responses that provided definitive answers and context to adequately educate us on which route to take. Going over and above what we had expected, Melissa even educating on on how to choose the proper roofing contractor based on various quotes that we got and all relevant insurance discounts for our project. You'll find an insurance professional, a friendly demeanor, and a pleasant conversation! Highly recommend!"